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Return & Refund

At dessini.com.my we process thousands of orders daily with 99% of orders despatched within 2 working days from our warehouse. While it is our mission to despatch your order as quickly as possible, we cannot guarantee specified delivery dates as freight delays may occur that are out of our control.

 

Please note bulk orders may attract additional delivery service fees. All shipping is carried out through courier service which is a trackable service with signature required on delivery. If you are not home at the time of delivery, your parcel will be taken to the nearest post office for collection.

 

We understand that many people are not home during business hours, and in that case suggest having your order sent to a business address. Shipping is a charged at a flat rate per order no matter where you live in Malaysia.

 

 

 

Changing a Processed Order

 

In order to ensure orders are despatched as soon as possible to customers, all processed orders cannot be changed, amended or cancelled after 60 minutes from the time order is placed. Please check your order confirmation email carefully that will be sent to your nominated email address in checkout to ensure all information is correct. Should you need to make any changes to your order. Please note after the 60 minute time frame, no changes or cancellations are permitted